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Warranty Form

KSEIBI warrants to Customers who purchase a Product for use in their profession that the Product will be free from defects in workmanship and materials. 

Before you start

Before you start your claim, there are a few things you’ll need. If you aren’t in the United States or Canada please contact an appropriate customer care team member.

Your contact information

You’ll be asked to provide basic contact information to help us resolve your warranty claim as quickly and easily as possible. We will never share your information with any other businesses or organizations.

Your product information

Because the product name may be difficult to remember, please include a complete image* of the product to help us identify it correctly. In your Warranty Claim.

Start filling this form to claim your warranty:

Please fill your first name

Please fill your last name

Enter your email address

To the best of your recollection, let us know which store you purchased your product from.

Enter your Order Number

please provide a name that clearly describes your product.

please provide an item number for your product. If you can’t find an item number, enter “Not Sure” into the field.

Please tell us how your tool is malfunctioning, under-performing or otherwise failing to meet your expectations.

Please make sure that the image you are posting shows the entire tool and not just the broken or malfunctioning part. This will help us to identify the product accurately. Make sure that the image format is JPG, PNG, or BMP, and the file size is less than 4MB.