1) Who we are (Data Controller)

Danyang Kseibi Tools Co., Ltd.
Address: Jide Industrial Area, Houxiang Town, Danyang City, Jiangsu Province, China 212312
Phone: +86 0511 86310015
Email: export@kseibi.com

“Data Controller” means the organization that determines how and why personal information is processed.

2) What information we collect

A. Information you provide to us

• Contact/support requests: subject, email address, message content, and any attachments you choose to send.
• Newsletter subscription: email address (and preferences, if applicable).
• Distributor/B2B inquiries or account onboarding: name, business contact details, company name, job title, territory/market information, and other business information you provide.
• Shopping and account activity (if enabled on the Site): name, email, shipping/billing address, phone number, order details, and account login information. Passwords are stored in encrypted/hashed form where applicable.
• Communications: feedback, survey responses, and any information you include when you contact us.

B. Information collected automatically (cookies & similar technologies)

When you use the Site, we (and our service providers) may automatically collect:

• Device and usage data: IP address, browser type, device type, operating system, pages viewed, time spent, referring/exit pages, clicks, approximate location derived from IP, and other analytics data.
• Cookie/identifier data: cookie IDs and similar identifiers used for site functionality, preferences, analytics, and advertising/measurement.

We use cookies and similar technologies (e.g., pixels/tags/local storage) to operate the Site, remember preferences, understand performance, and measure marketing.

3) How we use your information

• Provide and operate the Site (including language/currency preferences and core functionality).
• Respond to inquiries and provide customer support.
• Send newsletters and updates where you have subscribed (or where permitted by law). You can unsubscribe at any time.
• Process and fulfill orders (if/when e-commerce checkout is enabled), including shipping, returns, and customer service.
• Distributor/B2B relationship management including evaluating applications, onboarding, providing quotes, and account administration.
• Security and fraud prevention including detecting suspicious activity and protecting our systems.
• Analytics and improvement</strong to understand how the Site is used and improve content and user experience.
• Advertising and marketing measurement including conversion measurement and (where enabled) remarketing.

4) Legal bases for processing (where applicable, e.g., GDPR)

Where required by applicable law, we rely on one or more of the following legal bases:

• Contract / steps before contract: to provide requested services, process orders, or manage distributor onboarding.
• Legitimate interests: to run our business, secure our systems, improve the Site, and measure marketing performance (balanced against your rights).
• Consent: for newsletter marketing (in many jurisdictions) and for non-essential cookies/advertising personalization where required.
• Legal obligation: to comply with laws (e.g., tax, accounting, compliance requests).

5) Advertising, remarketing, and Google services (important)

We may use data to advertise our products and services online and to measure the effectiveness of our marketing campaigns.

6) Cookies and similar technologies

We use cookies and similar technologies (e.g., pixels/tags/local storage) for:

• Strictly necessary purposes: site security, core functionality, and basic operations.
• Preferences: remembering settings like language and currency.
• Analytics: understanding how the Site is used and improving performance.
• Advertising/measurement: measuring ad performance and (where enabled and permitted) remarketing.

Managing cookies: You can control cookies through (a) our cookie banner/preferences tool (where available), (b) your browser settings, and (c) third-party opt-out tools described below. If you block certain cookies, some site features may not work.

7) How we share information

We may share information:

• With service providers who help us operate the Site and our business (e.g., hosting, analytics, email delivery, customer support tools, security, and, if applicable, payment/shipping providers). They may access information only to perform services for us and must protect it.
• With advertising and analytics partners (e.g., Google) when we use tags/cookies for measurement and advertising as described above.
• For legal and safety reasons if required by law, court order, or to protect rights, safety, and security.
• In business transfers (e.g., merger, acquisition, or asset sale), subject to appropriate safeguards.

We do not sell your personal information in exchange for money. Some privacy laws define “sale” or “sharing” broadly for targeted advertising; see Section 11 for controls.

8) Data retention

We keep personal information only as long as needed for the purposes described in this policy, including maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements.

Retention periods vary depending on the type of data and purpose (e.g., support inquiries vs. distributor relationship records).

9) International transfers

We are based in China and may process and store information in China and other countries where we or our service providers operate. When required by applicable law, we use appropriate safeguards for cross-border transfers (such as contractual protections).

10) Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no system can be guaranteed 100% secure.

11) Your choices and rights

A. Marketing emails

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us.

B. Advertising opt-outs (Google and others)

You can opt out of certain personalized ads and/or control advertising identifiers through:

• Google Ads Settings: adssettings.google.com
• Network Advertising Initiative (NAI) opt-out: optout.networkadvertising.org
• Digital Advertising Alliance (DAA): optout.aboutads.info
• Google Analytics opt-out add-on: tools.google.com/dlpage/gaoptout
• Mobile device settings to limit ad tracking / reset advertising IDs (iOS/Android).

C. Cookie controls

Use our cookie banner/preferences tool (where available) and/or browser controls to restrict or delete cookies. If you block certain cookies, some Site features may not work.

D. Privacy rights (depending on your location)

Depending on your jurisdiction (e.g., EEA/UK under GDPR, certain US states), you may have rights to request access, correction, deletion, object to or restrict processing, withdraw consent (where processing is based on consent), and request data portability.

To exercise rights, contact us at export@kseibi.com. We may need to verify your identity before fulfilling requests.

12) Children’s privacy

The Site is not directed to children, and we do not knowingly collect personal information from children under the age where parental consent is required by applicable law. If you believe a child has provided us personal information, contact us and we will take appropriate steps.

13) Third-party links

The Site may contain links to third-party websites or services. Their privacy practices are governed by their own policies, not ours.

14) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will post the updated version on this page. Material changes may also be communicated by additional notice on the Site where appropriate.

15) Contact us

Questions, requests, or complaints about privacy can be sent to: export@kseibi.com

Or by mail/phone using the contact details in Section 1.